Find Your Future in Our Emergency Response Job Openings
Find Your Future in Our Emergency Response Job Openings
Central County Emergency 911 provides fire and dispatch services for the majority of St. Louis, Franklin, and Jefferson counties in Missouri. We are always looking for new hires to assist in EMS and fire dispatch.
A 911 Call Taker and Dispatcher is an individual who talks to the public to gather information about their emergencies, dispatch the appropriate fire and/or EMS units, enter data into the CAD, and monitor multiple radio channels.
Applicants will begin the process as a Call Taker and have the opportunity to advance to the Dispatcher position in the future.
You must be Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD), and CPR certified or must be willing to obtain the EMD/EFD/CPR certifications within the first 90 days of employment. Failure to do so by the end of the 90 day period will result in your termination from the position.
There are multiple phases of the hiring process, which include skill testing, job shadowing, interviewing, background checks, and drug tests.
Job Qualifications
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Dedication to excellence and ability to provide a consistent high level of customer service.
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Ability to calmly communicate with the public when they are upset and stressed due to a crisis.
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Desire to work as part of a high-functioning team combined with independent work.
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Strong attention to detail and ability to multi-task.
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Minimum typing speed of 30 WPM.
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Available to work 12-hour shifts, including days, nights, weekends, and holidays.
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Available for mandatory overtime, as needed.
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Ability to sit for long periods of time, with standing desks available as needed.
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Prior Fire/EMS dispatching experience is a plus, but not required.
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Minimum 18 years of age.
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Minimum of a high school diploma or the equivalent in experience.
Job Benefits
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Competitive pay starting at $26.38 per hour.
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Thorough paid training for both call taking and dispatch.
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Health and vision insurance premiums paid 100% for employees and family, with dental reimbursement programs.
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Paid employee life insurance, short- and long-term disability.
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Company paid retirement savings plan.
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Voluntary employee retirement plan (457 deferred compensation).
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Voluntary worksite benefits (critical illness, hospital indemnity).
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Vacation, personal days, and sick time.
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Tuition assistance programs.
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Annual uniform allowance.
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A union environment.
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A clean, safe, collaborative work environment.
Begin your career in call taking and dispatch today by applying here.
Central County Emergency 911 works closely with agencies across the region to ensure that you get the fastest response possible. We provide support across St. Louis, Franklin, and Jefferson Counties in Missouri, but if you need to contact an individual district for any reason, we have the full list of agency contacts on record for your convenience.