top of page
Focused 911 dispatcher monitoring screens

How Central County Emergency 911 Came to Be

Three men in front of Central County 911

Established in 1969, Central County Emergency 911 has provided regional dispatching services across St. Louis, Franklin, and Jefferson counties for over 50 years. We strive to provide rapid response to every 911 emergency situation, no matter where you are. We’ve combined our central dispatch service resources into one convenient place so you have access to all the necessary tools at your disposal to find the right assistance and stay current on district changes.

Dispatcher using treadmill desk at Central County 911

The Storied History of Central County Emergency 911

Central County Fire Alarm was created by authority contained in Section 321.243/245 RSMo (Rev 1968) in 1969 under the auspices and control of the Creve Coeur Fire Protection District. In August of 1972 the Alarm Center was removed from the responsibility of the Creve Coeur District, but maintained facilities in the Creve Coeur Fire Station at 11720 Olive Blvd. The organization continued in this capacity until 1978 when several significant changes were made.

Central County Fire Alarm was reorganized as Central County Alarm Service in April of 1978 and moved from the Creve Coeur Station to a facility leased from the City of Ellisville at 37 Weis Ave.

A by-laws and agreement was prepared and adopted by the Fire Protection Districts of Ballwin, Chesterfield, Creve Coeur, Eureka and Manchester and the Municipalities of Frontenac and Town and Country which contains the responsibilities of each entity to, and within the organization. Central County was then established on a firm foundation and through the cooperation of each member, began to grow and expand.

Immediately after this reorganization, the entities instituted plans to upgrade the dispatching service and equipment.  Expansion in the geographical area of service was discussed and plans were initiated for the construction of a new alarm facility. In October 1980 the Pacific Fire Protection District became a member.

In January 1979 the organization purchased two (2) acres of land on Weis Ave in Ellisville and a firm was retained to design an underground facility. This was done and financing was anticipated through a Federal Grant, however this did not materialize.​

In early 1980 the organization purchased an entirely new communications system and revised the system of dispatching. Since that time the system has been refined and revised and today Central County offers the most modern and efficient form of dispatching service in the St Louis area. The organization was not yet satisfied however, and in 1981 the Board of Directors reactivated the plans for a facility in which to house the Center.

Dispatcher monitoring traffic via large screens

The original concept was to purchase a building from the Ballwin District and remodel this into a facility. During discussions of this idea, a suggestion was introduced for the construction of a new facility on the property owned by the Center. Naturally, the first hurdle to offer a challenge was financing, but this was overcome by each entity agreeing to a special assessment. In addition to their special assessment, the Chesterfield District volunteered an additional sum as prepayment for future assessments. Without this revenue, the facility could not have been a reality and the organization sincerely thanks the Chesterfield District for their cooperation and fine assistance.

In January 1979 the organization purchased two (2) acres of land on Weis Ave in Ellisville and a firm was retained to design an underground facility. This was done and financing was anticipated through a Federal Grant, however this did not materialize.​

With financing available the Board of Directors retained Tom Hall as Architect and plans and specifications for the new building were formulated. A rigid budget was then established for construction and bids were solicited. George Smith and Son's Contractors were chosen from Thirteen bidders and a contract was awarded. Construction commenced immediately and Ross Smith the contractor promised completion in 90 days. This meant the Center was fully operational by January 1, 1983.
 

Central County Alarm Service would have become extinct long ago had it not been for the full and sincere cooperation of the participating entities. The spirit in which this cooperation is given is the driving force behind the organization and the contribution made by each entity is immeasurable. Truly, it reflects what can be done when individual organizations cooperate for a mutual undertaking.

Governmental entity pursuant to Statutes 321.243/321.245, chapter 70 RSMo

Black Metal

Geographic Information Systems

Find the location of the closest emergency response center or fire district that can assist you.

GIS

Emergency Response Statistics

Central County Emergency 9-1-1 provides emergency dispatch services to multiple agencies, handling thousands of calls annually with a focus on rapid response and efficiency. In its latest available report, the agency projected a budget of over $10 million for operational improvements, including upgrades to computer-aided dispatch (CAD) systems and infrastructure enhancements. The center continuously monitors call volume, response times, and incident types to ensure effective emergency coordination. With initiatives such as the ASAP to PSAP project and fire station alerting backup networks, Central County E9-1-1 aims to enhance service reliability and reduce response times for emergency personnel.

Central County 911 dispatcher monitoring traffic

155,165

EMS
Calls for Services
2024

26,980

Fire & Rescue
Calls for Services
2024

349

Emergency Medical Dispatch Accredited Center in the World

Central County Emergency 911 Board of Directors

Current Board Members

Metro West Logo
West County Logo
Creve Coeur Logo
Maryland Heights Logo
Monarch Logo

Tim Flora

Chairman

Metro West

David Cobb

Vice Chairman

West County

Harry Baider

Treasurer

Creve Coeur

Tom Carter

Director

Maryland Heights

Jean Millner

Director

Monarch

Minutes Available Upon Request

Board of Directors

Central County Emergency 911 Management Team

Current Management Team

Jason Nettles

Executive Director

Bob Gerwel

Deputy Director

Operations

Kevin Satkus

Deputy Director

Technical Services

Kathy Craig

Administrative

Manager

Janet Skelton

Human Resource

Manager

Management Team

Operating Committee

Committee Member 
Location

Mike Krause

Metro West

Jeff Sadtler

West County

Matt Pagano

Maryland Heights

Tim Hoffman

Creve Coeur

Bob Shelton

Town & Country

Nick Fahs

Affton

Leo Meyer

Crestwood

Scott Barthelmass

Eureka

Romona Kaminski

Fenton

Floyd Blake III

Frontenac

Voting
Members

Voting Members
Expiration

Hazelwood

July 2026

Frontenac

July 2025

Creve Coeur

Ongoing

Maryland Heights

Ongoing

West County

Ongoing

Metro West

Ongoing

Monarch

Ongoing

Abstract glowing blue digital globe
Upcoming Agenda

Get the latest information on changes across our county jurisdiction and upcoming events for the next month.

Empty conference room with chairs and table
 Meeting Minutes

If you want to stay informed, read along with minutes from the latest agenda meeting.

Person signing document at desk
Special Agenda Notices

If any special agendas or events come up, you can find the associated information here.

Meeting Minutes

Meeting Minutes and Agendas

We’ve catalogued minutes and agendas from previous meetings so you can stay informed on important changes made previously and provide complete transparency.

Meeting Minutes Available Upon Request!

Agendas

June 25, 2025

Agendas

May 28, 2025

Committee Agendas

April 2, 2025

Agendas

March 21, 2025

Committee Agendas

January 8, 2025

Person holding fire hose, ready for action

RFQ

 Coming Soon!

Coming Soon
March 31, 2025
RFQ
Emergency vehicles parked at Central County 911
Member Agencies
Link
Affton Fire District
Antonia Fire District
Barnes-Jewish Hospital
Berkeley Fire Department
Black Jack Fire District
Boles Fire District
Boone County Fire District
Brentwood Fire Department
Member Agencies
Contact
bottom of page