top of page
Central County 911 dispatchers at work in their modern facility

Central County Emergency 911:
Emergency Management That Makes a Difference

Latest Annual Report

Stats, Achievements, Milestones & Impact

th

349

Emergency Medical Dispatch Accredited Center in the World

26,980

Fire & Rescue

Calls for Services

2024

155,165

EMS

Calls for Services

2024

Central County Emergency 911 provides fire and emergency medical dispatching services for the majority of St. Louis County and parts of Franklin and Jefferson County in Missouri.

Serving since 1969, our mission is and has always been to provide rapid response emergency management services to all those in need.

Whether you need emergency medical services or fire dispatch, our team is dedicated to bringing you immediate support in any situation. If you find yourself in trouble, don’t hesitate to contact 911 so we can get you the resources you need.

The History of Central County Emergency 911

Central County Fire Alarm was created in 1969 under the auspices and control of the Creve Coeur Fire Protection District. While the Alarm Center was removed in 1972, the facilities were maintained as a Fire Station until significant changes were made in 1978. 
 

Central County Fire Alarm was reorganized as Central County Alarm Service in 1978 and moved to the City of Ellisville. A by-laws and agreement was prepared and adopted by the Fire Protection Districts of Ballwin, Chesterfield, Ceve Coeur, Eureka, and Manchester, along with the Municipalities of Fontenac and Town and Country. Central County was then established on a firm foundation and through the cooperation of each member, beginning to grow and expand its influence.

In early 1980 the organization purchased an entirely new communications system and revised the system of dispatching. Since that time the system has been refined and revised and today Central County offers the most modern and efficient form of dispatching service in the St Louis area.​​

Central County 911 dispatch center

The organization was not yet satisfied however, and in 1981 the Board of Directors reactivated the plans for a facility in which to house the Center. After construction and renovation, the Center was fully operational by January 1, 1983.

Central County Alarm Service would have become extinct long ago had it not been for the full and sincere cooperation of the participating entities. The spirit in which this cooperation is given is the driving force behind the organization and the contribution made by each entity is immeasurable. Truly, it reflects what can be done when individual organizations cooperate for a mutual undertaking.

Central County 911 team group photo

Our Trusted Operating Comittees

Central County Emergency 911 works closely with agencies across the region to ensure that you get the fastest response possible. We provide support across St. Louis, Franklin, and Jefferson Counties in Missouri, but if you need to contact an individual district for any reason, we have the full list of comittee contacts on record for your convenience.

Member Agencies
Firefighters battling blaze with hose
White firefighter emblem
Rapid, Professional Fire Dispatch Services

Fires can be sparked by a wide range of circumstances, from electrical malfunctions to unattended flames, and when one breaks out, immediate action is crucial. That’s why it is essential to report the fire as soon as possible. Our fire dispatch services ensure that you are connected to the closest fire district so that trained professionals can respond without delay. As every second matters in these situations, we prioritize rapid communication to get firefighters en route right away. With just one call, a highly trained firefighting team will be dispatched to contain the fire and protect lives and property.

Two paramedics prepare medical equipment inside ambulance
Star of Life medical symbol
Emergency Medical Dispatch Services and Procedures

If you are involved in an accident or medical emergency, paramedics and EMTs from your local district can respond with emergency medical services. We connect you to these districts as soon as the call comes in so they can arrive in minutes to assist. If the situation requires, EMS teams will provide emergency stabilization care so you or anyone affected can be transported to the closest facility for treatment. We are your dedicated local EMS dispatch team connecting you to the nearest support provider in the area.

Emergency vehicles parked at Central County 911
Member Agencies
Link
Affton Fire District

Careers with Central County Emergency 911

If you are interested in pursuing a career in dispatching and want to help people across the St. Louis, Franklin, and Jefferson counties, we are accepting applications for 911 call takers and dispatchers. Your job will entail gathering information from those calling in about their emergency, dispatching the appropriate fire and EMS units, entering data into the CAD, and monitoring multiple radio channels. 

 

If you’re ready to start your career as a professional emergency dispatcher or would like more information about the role, contact us today.

Central County 911 dispatch center: operator at console
Contact
bottom of page