Centralized Emergency 9-1-1 is looking for a full-time Network Technican to manage and maintain computer networks, connections, and cabling. The role involves troubleshooting system issues, resolving network infrastructure problems, testing and configuring software, installing and maintaining hardware, supporting network components, and assisting with network administration and security. The technician will also address issues across LAN, WAN, cloud networks and servers.

This position supports daily operations within the Technical Services Division of Central County and will collaborate closely with Fire and EMS supervisory staff, government agencies, and public safety jurisdictions to coordinate operational efforts. A significant portion of work will involve fire stations and field work. 

Qualifications Needed for Success:

• Legally authorized to work in the U.S., at least 18 years of age, possess valid driver’s license, and HS Diploma (or equivalent).
• Ability to read, write and speak English proficiently.
• Availability to be on-call after hours for urgent/critical situations.

Preferred Qualifications:

• Associate’s degree in computer science, electronics, telecommunications, or related field. 
• 2+ years of experience in network administration working with wireless systems and peripheral devices.
• Experience with NextGen911, CAD/RMS, Fire Station Alerting, phone and radio systems, and related software and technology.
• Expertise in networking equipment and troubleshooting performance issues.
• Experience working with vendors for equipment procurement, maintenance, and support.
• Wireless, network, and security certifications (CWNA, CCNA, CISSP, CompTIA Security+/Network+) or related.

Benefits We Offer:

• Competitive Pay Based on Qualifications.  (minimally qualified starts at $26.71/hour).
• Health / Vision insurance premiums paid 100% for Employee and Family
• Dental Reimbursement Program: $2,000 annual reimbursement for each enrolled participant. 
• Employee Life Insurance, Short-Term Disability Coverage and Long-Term Disability Coverage.   
• Voluntary Worksite Benefits: A variety of optional benefits to meet your needs.   
• Retirement Plans: Company-paid Retirement Savings Plan and a Voluntary Employee Retirement Plan (457
  Deferred Compensation) to secure your future.
• Paid Time Off: Vacation, Personal Days, and Sick Time to support work-life balance. 
• Education Reimbursement: We invest in your growth with a program to help fund your education.
• Annual Uniform Allowance: Keep your gear fresh with a $400 annual allowance for uniforms.

We take pride in offering a comprehensive benefits package designed to support your well-being, professional growth, and long-term success.

View Full Job Description here

You can apply by clicking this link.

Central County Emergency 911 provides fire and emergency medical dispatching services for the majority of St. Louis County and portions of Franklin County in Missouri.

Thanks for visiting Central County Emergency 911's home on the web.

Click below for a detailed annual report.

2022 ANNUAL REPORT

Central County Emergency 911 provides Fire and EMS dispatching services for the vast majority of St. Louis County, Missouri, as well as portions of Franklin and Jefferson Counties.

We are accepting applications for 911 Call Takers and Dispatchers who will talk to the public to gather information about their emergency, dispatch Fire and/or EMS units, enter data into CAD, and monitor multiple radio channels. (Applicants selected for employment will start as a Call Taker and will have the opportunity to advance to the Dispatcher position.)

Must be Emergency Medical Dispatch (EMD), Emergency Fire Dispatch (EFD) and CPR certified or must be willing to obtain EMD/EFD/CPR certification within 90 days of employment.

There are several phases of the hiring process which include skill testing, job shadowing, interviewing, background checking and drug testing

Qualifications Needed for Success:

• Dedication to Excellence and Ability Provide a Consistently High Level of Customer Service
• Ability to Calmly Communicate with the Public When They are Upset and Stressed Due to a Crisis
• Desire to Work as Part of a High Functioning Team Combined with Independent Work
• Strong Attention to Details and Ability to Multi-Task
• Minimum Typing Speed of 30 Wpm
• Available to Work 12-Hour Shifts (Includes Days, Nights, Weekends, and Holidays)
• Available for Mandatory Overtime (as needed)
• Ability to Sit for Long Periods of Time. Standing Desks are Available.
• Prior Fire and/or Emergency Medical Dispatching Experience is a Plus, But Not Required
• Minimum of 18 Years of Age
• Minimum of High School Diploma or Equivalent

Benefits We Offer*

• Competitive Starting Pay at $24.43 Per Hour
• Thorough Paid Training
• Health and Vision insurance premiums paid 100% for Employee and Family! Dental Reimbursement Program
• Paid Employee Life Insurance, Short- and Long-Term Disability
• Company Paid Retirement Savings Plan
• Voluntary Employee Retirement Plan (457 Deferred Compensation)
• Voluntary Worksite Benefits (Critical Illness, Hospital Indemnity)
• Vacation, Personal Days and Sick Time
• Tuition Assistance Program
• Annual Uniform Allowance
• Union Environment
• Collaborative Work Environment that is Safe and Clean

Please visit our website for more information at www.cce911.org

(Note: Please make sure to update your email account to allow for future notifications from AAIM so that they do not go directly to your spam folder! You will receive notifications regarding your application status and testing if you qualify.)

To apply click here.

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